Exchange and Return Policy

At Hidden Gems, we always strive to ensure your complete satisfaction with your purchases. Given the rare and luxurious nature of our jewelry products, we outline our exchange and return policy:


Return Terms:

  • There are no returns on any items sold in our store, whether they are custom designs or direct sales.


Replacement terms:

  • No item in the store is exchangeable, so please make sure you choose the right item designed specifically for you.